App Store Developer Q&A (3)

App Store Developer Q&A (3)

by | Dec 23, 2024 | Reviews

Preface

After tackling common questions for Google developers, we not shift our focus to the App Store as many Apple developers are facing similar challenges. This section aims to clarify key issues and provide solutions for those who are maintaining accounts and releasing apps on iOS.

Q1: Our game with voice chat features has been rejected three times under App Store Guideline 4.3 (Design: Spam), with appeals swiftly dismissed. How should we proceed?

A: Guideline 4.3 targets apps that duplicate existing functionality without significant differentiation, often labeling them as spam. To address this, consider requesting a direct conversation with the App Review team to identify whether the issue lies in your code or user interface. Particular attention should be paid to the client-side code to ensure it offers unique value and adheres to Apple’s standards.

Q2: What strategies have developers employed to overcome rejections under Guideline 4.3?

A: Developers have found that merely obfuscating code may not resolve 4.3 rejections. If development has consistently occurred on the same devices, especially those previously flagged, this could contribute to repeated rejections. Some developers suggest that the primary cause of 4.3(a) rejections is code similarity, recommending techniques like code obfuscation and reinforcement. Others advise launching a minimal viable product with core functionalities removed, then gradually adding features through updates after initial approval.

Q3: After a 4.3(a) rejection, will a complete code overhaul help pass automated reviews?

A: One approach involves creating a new developer account and following standard procedures to establish credibility. Developers have found success by initially submitting a simple tool app, iterating over 1-2 months. If no issues arise during this period, the account is likely in good standing, which can facilitate future submissions.

Q4: Does modifying our product's UI and structure suffice, or should we consider starting over with a new account?

A: Guideline 4.3 rejections don’t necessarily require abandoning your current account, as creating a new one can be resource-intensive. It’s advisable to thoroughly assess your app’s design and functionality to ensure it offers unique value. Engaging with the App Review team for specific feedback can also provide clarity on necessary improvements.

Q5: How can developers address verification requirements like utility bills or credit card statements for account validation?

A: Purchasing an iPhone from local stores and using region-specific IP addresses, along with virtual VISA cards from services like Airwallex, can help meet Apple’s verification criteria.

Q6: Can the same game, with identical code but different regional publishers, be listed on the App Store under separate developer accounts (e.g., Developer A for Japan, Developer B for Europe and the U.S.)?

A: Submitting identical apps under different developer accounts can lead to association issues and potential rejections. While creating derivative versions is possible, submitting identical apps is likely to be flagged under Guideline 4.3.

Q7: If an appeal results in an immediate automated rejection, is the iOS developer account compromised?

A: An immediate, template-based rejection following an appeal may indicate account association issues, which can compromise the account’s standing. In such cases, it’s crucial to review your app’s compliance with Apple’s guidelines and consider reaching out to Apple Support for further clarification.

Q8: When facing rejection due to "static content lacking value for a subscription," what does this imply, and how can we adjust to meet subscription criteria?

A: Apple may determine that your app’s content is better suited for a one-time in-app purchase rather than a subscription model. To qualify for subscriptions, consider offering dynamic, regularly updated content or services that provide ongoing value to users, aligning with Apple’s subscription guidelines.

About Us

ROIBest is a software service company headquartered in Singapore, pioneering in Android progressive web app (PWA) solutions. We provide Android developers with an innovative app distribution & advertising solution that does not depend on app stores, saves in-app purchase commissions, and eliminates harmful file warnings. Our feature-rich product supports AudienceCloud, traffic deduplication, and intelligent push notifications, enabling business success in global markets.

ROIBest pioneer in non-removable Android apps, no.1 PWA service provider
Google Play Store Developer Q&A (2)

Google Play Store Developer Q&A (2)

by | Dec 23, 2024 | Reviews

Preface

In December, Google Play intensified its enforcement of app review policies, leading to a significant increase in the removal of apps from its Play Store. This move aims to maintain the quality and integrity of the platform but has also posed substantial challenges for developers worldwide. From sudden account suspensions to the rejection of apps for vague or unexpected reasons, navigating these policies has become a critical aspect of app development and distribution.
In this Q&A section, we address some of the most pressing concerns faced by developers.

Q1: Is it safe to leave a newly created Google Play developer account unused, and is verification only required when uploading an app?

A: According to Google’s policies, developer accounts must undergo verification to ensure authenticity. The verification process is typically prompted during app submission, and leaving an account inactive without verification may lead to its closure due to inactivity.

Q2: Will developer accounts registered with shared office addresses be blacklisted by Google?

A: There have been reports suggesting that certain addresses used by multiple developers may be flagged by Google due to misuse. However, shared office addresses are common in the business world, and many companies using such addresses have not faced account suspensions.

Q3: Can submitting a simple tool app to test a Google Play developer account lead to suspension?

A: Yes, submitting apps with minimal functionality, such as simple tools, can result in rejection or suspension. Google’s Spam and Minimum Functionality policy targets apps that offer limited user value, considering them as spam. Recent policy updates aim to remove low-quality apps, including those with limited functionality or content, to enhance user experience.

Q4: Is it advisable to use an older developer account with existing apps for new submissions, and what are the risks of transferring apps to a new account later?

A: Utilizing an established developer account with a history of compliant apps can be beneficial, as it may have a positive trust factor with Google. However, transferring apps between accounts carries risks, including potential policy violations and loss of user data.

Q5: Has there been a slowdown in Google's app review process recently?

A: The duration of Google’s app review process can vary based on factors such as app type, complexity, and current review volumes. While some developers report longer review times, others experience swift approvals. For example, a developer mentioned that their live streaming app, which is an existing product, typically completes the review process in about half a day.

Q6: Does releasing an app in open testing affect user perception and subsequent downloads compared to a formal release?

A: Launching an app in open testing can impact user perception, as the app’s store listing will indicate its testing status. This transparency may deter some users, potentially affecting download rates and monetization.

About Us

ROIBest is a software service company headquartered in Singapore, pioneering in Android progressive web app (PWA) solutions. We provide Android developers with an innovative app distribution & advertising solution that does not depend on app stores, saves in-app purchase commissions, and eliminates harmful file warnings. Our feature-rich product supports AudienceCloud, traffic deduplication, and intelligent push notifications, enabling business success in global markets.

ROIBest pioneer in non-removable Android apps, no.1 PWA service provider
Google Play Store Developer Q&A (1)

Google Play Store Developer Q&A (1)

by | Dec 19, 2024 | Reviews

Preface

In December, Google Play intensified its enforcement of app review policies, leading to a significant increase in the removal of apps from its Play Store. This move aims to maintain the quality and integrity of the platform but has also posed substantial challenges for developers worldwide. From sudden account suspensions to the rejection of apps for vague or unexpected reasons, navigating these policies has become a critical aspect of app development and distribution.
In this Q&A section, we address some of the most pressing concerns faced by developers.

Q1: If an account is banned, is there any hope of recovery?

A: The chances of successfully appealing a Google Play Developer account termination are generally low. While some developers have reported success by meticulously following the appeal process, many of them find their accounts unavailable again within 1 month, let alone most developers failed to have their accounts reinstated.

Q2: Is the ban due to code issues?

A: Not necessarily. Google may reject or remove apps for reasons unrelated to code, such as lack of value, duplication, or market saturation. It’s essential to ensure your app offers unique and valuable content to avoid such issues.

Q3: Can social media apps use PWA technology as a workaround? Do PWAs support in-app ads?

A: Yes, Progressive Web Apps (PWAs) can be monetized through various advertising networks. For instance, PWA service provider, ROIBest, allows you to distribute your apps without going through app stores and display ads within your PWA.

Q4: If an app is migrated from one Google account to another, and the original account gets banned for violations, will the new account be affected due to the app transfer?

A: There’s a significant risk of association. Google monitors account connections, and migrating an app can indicate a link between accounts, and will lead to partial data loss. If the original account is banned, it may impact the new account. It’s recommended to ensure all accounts comply with Google’s policies to minimize risks.

Q5: Is it still possible to register personal accounts now?

A: Yes, developers can still register personal Google Play Developer accounts. However, some developers have noted that older personal accounts may require verification or transition to business accounts.

Q6: My Google Play account was banned during the internal testing review of a new product that hadn't been launched yet. What could be the reason?

A: If your account was banned during the internal testing phase, it could be due to perceived policy violations or the inclusion of restricted third-party SDKs. Ensure that all components of your app comply with Google’s developer policies, and consider reaching out to Google for specific insights.

Q7: Does Google conduct reviews during internal testing phases?

A: Yes, certain internal testing tracks, such as closed testing, may undergo review processes. It’s crucial to ensure that even test versions of your app comply with all relevant policies to avoid potential issues.

Q8: If there's an audio download link in the code (hosted on Alibaba Cloud) that's not actively called, could this cause problems?

A: Inactive or unused code, especially if it references external resources, can still be detected during the review process. It’s advisable to remove or properly comment out any unused code to prevent potential compliance issues.

Q9: My project was running smoothly for several months, but suddenly my account was banned citing reason 8.3. What could have caused this?

A: Reason 8.3 often pertains to account association issues. Factors such as shared IP addresses, devices, or other identifiable information can lead to unintended associations between accounts. It’s important to maintain clean and distinct operational environments to prevent such issues.

About Us

ROIBest is a software service company headquartered in Singapore, pioneering in Android progressive web app (PWA) solutions. We provide Android developers with an innovative app distribution & advertising solution that does not depend on app stores, saves in-app purchase commissions, and eliminates harmful file warnings. Our feature-rich product supports AudienceCloud, traffic deduplication, and intelligent push notifications, enabling business success in global markets.

roibest pioneer PWA service provider
Is PWA the Next Big Thing for Google Developers to Focus on?

Is PWA the Next Big Thing for Google Developers to Focus on?

by | Dec 19, 2024 | Reviews

On August 31, 2024, Google Play issued an array of new guidelines for app approval, a second move of adjustment within this year. As Google shouts out loud its determination of regulating the app market, is there really nothing developers can do rather than watch opportunities being taken away? Before we dive deep into the discussion, let’s take a glance at what the new guidelines are about.

In April 2024, Google Play tightened up its review process and rolled out more stringent policies to protect user privacy and network security. Developers need to invest more time and resources to provide the required materials for compliance. New protection measures include restricting apps from obtaining risky or sensitive permissions and enhancing fraudulent content check.

At the end of August 2024, developers from multiple fields are requested a bunch of additional materials for account registration on Google Play. Meanwhile, the platform started to remove apps that are crashed, frozen, or faulty, as well as crack down on the usage of third-party code through restriction and periodical check.

This trend is only going to grow on Google Play, making it even harder for apps to get onboard. Unlike enterprises that come with an R&D team, individual developers are in a worse situation. Many of their apps are on the verge of being rejected or suspended by the marketplace.

With that being said, is there an alternative approach to get around the platform censorship?

Aside from visiting the app store, users can also download an app through APK. However, downloading an APK will trigger security warning popups, which could be annoying and drive users away. Sometimes users may churn due to the concern of security risks instead of real risks. This leads to a low conversion rate for APK download.

Another approach to distribute apps globally is also rising and not to be ignored, which is the progressive web app (PWA).

A PWA is a web app built of the advanced network technology and can provide the same flawless experience as a native app but loads faster with a more sleek interface.

Why is PWA a more favorable option? This is because PWA can load fast, work offline, adapt to all browsers, and be added to the home screen like native apps. This not only offers a fast and seamless user experience but also cuts down the development and maintenance costs.

ROIBest is a leading PWA service provider headquartered in Singapore. The company combines the innovative technology with enhanced user experience and offers a pioneering PWA solution to ensure that apps are never taken down by the app store. This solution has effectively resolved the approval and app store commission issues that trouble many developers.

The results show that ROIBest’s PWA solution can deliver the same install conversion rate up to 95% as Google Play. Not only that, the solution is compatible with all Android devices around the world and any version of Chrome. It can also work in offline mode, ensuring smooth install and usage under compromised network conditions.

Since Google Play keeps narrowing the living space for individual developers, PWA as an emerging development approach to bypass the app store review while elevating user experience is definitely worth trying. It is undeniably the next big thing to focus on, especially for app distribution and business growth in global markets.

About Us

ROIBest is a software service company headquartered in Singapore, pioneering in Android progressive web app (PWA) solutions. We provide Android developers with an innovative app distribution & advertising solution that does not depend on app stores, saves in-app purchase commissions, and eliminates harmful file warnings. Our feature-rich product supports AudienceCloud, traffic deduplication, and intelligent push notifications, enabling business success in global markets.

ROIBest largest progressive web app service provider
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