Exciting New Feature from ROIBest: ‘Complaints Center’ Safeguards Your Ads Campaign with 80% Less Complaints
Why need "Complaints Center"?
- Complaints are sent directly to the platform, leaving developers unable to prevent or resolve them.
- Complaints are spread across multiple platforms, making it difficult and inefficient to manage them.
Build Your "Complaints Firewall" in 3 Easy Steps
- Select Your Audience: Developers can choose specific user groups, like “installed users,” “launched users,” or “paid users,” to collect their potential complaints. This ensures complaints from valuable users are handled first, avoiding unintentional actions by non-target users.
- Seamless Redirection: When target users revisit your ad, ROIBest automatically replaces the platform’s complaints button with an access leading them to the developer’s custom complaints page. No extra steps are needed from the user.
- Unified Management Across Platforms: The feature gathers complaints from multiple ads and accounts across platforms like Facebook and TikTok. Developers can quickly identify issues and adjust their ad strategy.
Key Benefits for Developers to Save Costs and Boost Efficiency
- 80% Less Risk of Bans: Most complaints are redirected to a self-managed channel, significantly reducing complaints submitted directly ad platforms and minimizing ban risks.
- Easier Customer Support: Standard templates and dashboards help teams quickly handle and categorize feedback, speeding up resolutions.
- Cross-Platform Support: One integration setup covers all major ad platforms.
- Data-Driven Optimization: Complaint reasons and user data are used to improve ad creatives and adjust strategies.
Example Use Cases
- A/B Testing for Ads: A social app running two ad creatives on TikTok used the “Complaints Center” to find that most complaints about Creative B were related to “Clickbait.” The team then quickly took it down and optimized it, preventing issues across other ad accounts.
- High-Value User Retention: The “Complaints Center” provides a dedicated complaint channel for paid users, with priority support to improve satisfaction and retention.
About ROIBest
ROIBest, as the pioneer in non-removable Android apps, boasts the largest market share and user base.








