Preface
After tackling common questions for Google developers, we not shift our focus to the App Store as many Apple developers are facing similar challenges. This section aims to clarify key issues and provide solutions for those who are maintaining accounts and releasing apps on iOS.
Q1: Our game with voice chat features has been rejected three times under App Store Guideline 4.3 (Design: Spam), with appeals swiftly dismissed. How should we proceed?
A: Guideline 4.3 targets apps that duplicate existing functionality without significant differentiation, often labeling them as spam. To address this, consider requesting a direct conversation with the App Review team to identify whether the issue lies in your code or user interface. Particular attention should be paid to the client-side code to ensure it offers unique value and adheres to Apple’s standards.
Q2: What strategies have developers employed to overcome rejections under Guideline 4.3?
A: Developers have found that merely obfuscating code may not resolve 4.3 rejections. If development has consistently occurred on the same devices, especially those previously flagged, this could contribute to repeated rejections. Some developers suggest that the primary cause of 4.3(a) rejections is code similarity, recommending techniques like code obfuscation and reinforcement. Others advise launching a minimal viable product with core functionalities removed, then gradually adding features through updates after initial approval.
Q3: After a 4.3(a) rejection, will a complete code overhaul help pass automated reviews?
A: One approach involves creating a new developer account and following standard procedures to establish credibility. Developers have found success by initially submitting a simple tool app, iterating over 1-2 months. If no issues arise during this period, the account is likely in good standing, which can facilitate future submissions.
Q4: Does modifying our product's UI and structure suffice, or should we consider starting over with a new account?
A: Guideline 4.3 rejections don’t necessarily require abandoning your current account, as creating a new one can be resource-intensive. It’s advisable to thoroughly assess your app’s design and functionality to ensure it offers unique value. Engaging with the App Review team for specific feedback can also provide clarity on necessary improvements.
Q5: How can developers address verification requirements like utility bills or credit card statements for account validation?
A: Purchasing an iPhone from local stores and using region-specific IP addresses, along with virtual VISA cards from services like Airwallex, can help meet Apple’s verification criteria.
Q6: Can the same game, with identical code but different regional publishers, be listed on the App Store under separate developer accounts (e.g., Developer A for Japan, Developer B for Europe and the U.S.)?
A: Submitting identical apps under different developer accounts can lead to association issues and potential rejections. While creating derivative versions is possible, submitting identical apps is likely to be flagged under Guideline 4.3.
Q7: If an appeal results in an immediate automated rejection, is the iOS developer account compromised?
A: An immediate, template-based rejection following an appeal may indicate account association issues, which can compromise the account’s standing. In such cases, it’s crucial to review your app’s compliance with Apple’s guidelines and consider reaching out to Apple Support for further clarification.
Q8: When facing rejection due to "static content lacking value for a subscription," what does this imply, and how can we adjust to meet subscription criteria?
A: Apple may determine that your app’s content is better suited for a one-time in-app purchase rather than a subscription model. To qualify for subscriptions, consider offering dynamic, regularly updated content or services that provide ongoing value to users, aligning with Apple’s subscription guidelines.
About Us
ROIBest is a software service company headquartered in Singapore, pioneering in Android progressive web app (PWA) solutions. We provide Android developers with an innovative app distribution & advertising solution that does not depend on app stores, saves in-app purchase commissions, and eliminates harmful file warnings. Our feature-rich product supports AudienceCloud, traffic deduplication, and intelligent push notifications, enabling business success in global markets.
